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For assistance at any time: 1300 767 869

Government Services Customer Support

AOT Hotels operates 24 | 7 | 365 days a year

If you require any assistance at any time please call 1300 767 869

Customer Service During Travel

Should you experience any issues with your room, we recommend you immediately contact the Hotel Front Desk to resolve

Alternatively if you would prefer AOT Hotels to handle on your behalf, please call 1300 767 869

Customer Service Post Travel:

* Mandatory Field

Your Name *:

Your Email*:

Your Phone Number*:

AOT Booking Reference*:


Type of Dispute

Hotel Name*:

Check in date:

Details of Issue:

Was hotel notified of issue during stay?